About Creditstar
Practical loans with clear terms
We are part of Creditstar Group, an international financial technology company with more than 20 years of experience in personal loans. Since 2006, we have been offering practical and flexible services that are easily accessible to over 1 million people.
Our goal is to make our services as simple and easy to understand as possible. We are clear and transparent about what you pay, so there are no hidden fees. Our application process is completely online, which means you can apply for a loan anytime, anywhere.
A leader in consumer finance
Creditstar Group is a financial technology company that offers flexible personal loans to individuals. Since 2006, the group’s goal has been to make it easy and accessible for anyone to borrow money. Today, Creditstar Group is active in 8 countries in Europe and has over 1 million registered users.
Led by innovation and technology
At Creditstar, we strive to provide our customers with the best customer experience. To achieve this, we use technology, data analysis and automated processes. We take the time to get to know our customers and continuously improve our products to meet the needs and expectations of our customers.
Responsible lending
We take responsible lending seriously and are fully regulated by the Financial Conduct Authority (FCA). Our policies and standards ensure we always follow the FCA’s rules and guidelines.
Every loan application is carefully reviewed, and we may decline an application even if you’ve borrowed from us before. Before applying for any form of credit, please make sure it’s the right choice for you. We’re committed to being transparent — there are no hidden fees, and all costs and details are clearly shown on our website so you can make an informed decision.
We lend responsibly
We only lend to customers who we think can afford to repay their loans. For this reason, we run relevant credit checks and review our customers’ bank statements. Our advanced risk analysis and lending decision technology enables us to make a quick and responsible decision that meets the requirements set by regulations and laws. We also inform our customers of these decisions promptly.
We support our
customers
We will approach each customer individually.
We understand your situation may have changed. It’s important to us that our customers have a positive experience, and we want to do everything we can to help you. We can connect you with one of our agents, who’ll provide further guidance on finding a solution (e.g. a payment plan) that suits you, or we’ll explain who else can provide free specialist support.
We market products
clearly and fairly
When marketing products, we always follow legal and regulatory requirements and always act ethically. We do our best to ensure our customers understand the credit costs before submitting their application. We continue to develop our credit analysis methods and constantly update our customers about any changes.
